Privacy & Cookie Policy
Last updated: 13 May 2025
1. Who We Are
A N Escapes Ltd (Company Number: 16448775), trading as Escape to Sri Lanka (“we”, “us”, or “our”), is committed to protecting your personal information and your right to privacy.
Our website address is: www.escapetosrilanka.co.uk. We operate in the UK and specialise in selling travel itineraries for organised tours and accommodation in Sri Lanka.
2. What Information We Collect
We collect personal data you provide to us, including:
- Your name
- Contact details (such as email address and phone number)
We collect this information when you:
- Complete a contact or enquiry form on our website
- Communicate with us via phone, email, or other means
- Book a travel itinerary or accommodation through us
3. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Contact you to discuss travel itineraries and provide quotes
- Process your bookings and payments
- Communicate booking confirmations and travel details
- Share necessary details with our trusted partners in Sri Lanka to fulfil your booking
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:
- Contractual obligation: to provide you with travel services you have requested
- Legitimate interests: to respond to your enquiries and operate our business effectively
- Consent: when you agree to receive marketing or promotional emails (if applicable)
5. Sharing Your Data
We only share your personal data with third parties where necessary to fulfil your travel booking. This includes:
- Tour operators and accommodation providers in Sri Lanka
All partners are required to process your information securely and in line with applicable data protection laws.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Provide our services
- Comply with legal or regulatory requirements
Typically, enquiry data is retained for up to 12 months, and booking data for up to 7 years in accordance with UK accounting rules.
7. Your Rights
You have the following rights regarding your personal data:
- The right to access your personal information
- The right to rectify incorrect or incomplete data
- The right to request deletion of your data (in certain cases)
- The right to restrict or object to processing
- The right to data portability
- The right to lodge a complaint with the Information Commissioner’s Office (ICO)
8. Data Security
Our website is hosted on Squarespace, which uses SSL encryption and secure infrastructure. We apply appropriate technical and organisational measures to protect your personal data.
9. International Transfers
We may transfer your data to our trusted partners in Sri Lanka in order to arrange accommodation and tours. We ensure such transfers comply with UK data protection standards and that safeguards are in place.
10. Cookies and Website Analytics
Our website may use cookies or tracking technologies for functionality and analytics. You can control cookie preferences via your browser settings. For more details, please see our Cookie Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact:
A N Escapes Ltd
Company Number: 16448775
Trading as Escape to Sri Lanka
Website: www.escapetosrilanka.co.uk
Email: info@escapetosrilanka.co.uk
Phone: 0207 9711590
Cookie Policy
Last updated: 13 May 2025
This Cookie Policy explains how A N Escapes Ltd (trading as Escape to Sri Lanka, "we", "us", or "our") uses cookies and similar technologies on our website www.escapetosrilanka.co.uk.
By continuing to use our website, you agree to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help websites function effectively, improve user experience, and gather analytical data about website usage.
2. Types of Cookies We Use
Our website, hosted on Squarespace, uses the following types of cookies:
- Strictly Necessary Cookies
These cookies are essential for the operation of our website and enable core functions such as security, network management, and accessibility.
- Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous data. We use tools such as Squarespace analytics and potentially third-party services like Google Analytics to track website performance.
- Functionality Cookies
These cookies allow the website to remember choices you make (such as language or region) and provide enhanced features.
- Third-Party Cookies
Some cookies may be set by third-party services embedded in our website, such as maps, videos, or social media integrations.
3. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- See what cookies are installed
- Delete cookies
- Block all or specific types of cookies
Please note that disabling some cookies may affect the functionality of our website.
To manage cookies, visit the help section of your browser:
- Chrome: https://support.google.com/chrome/answer/95647
- Safari: https://support.apple.com/en-gb/HT201265
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Edge: https://support.microsoft.com/en-us/help/4027947
4. Updates to This Cookie Policy
We may update this Cookie Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
5. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact:
A N Escapes Ltd
Company Number: 16448775
Trading as Escape to Sri Lanka
Website: www.escapetosrilanka.co.uk
Email: info@escapetosrilanka.co.uk
Phone: 0207 9711590